Neglect and abuse can take many forms.
It can be as obvious as bruising or less obvious such as bed sores that you have to do some investigation because those areas are often the ones that are hidden from you. It can be as sudden as malnutrition and for those residents that can’t communicate that well, they are suffering silently because of mental abuse, being yelled at, scrutinized, ignored, and oftentimes residents who cannot get into the bathroom; one type of neglect is by having them wet themselves or not being able to change the bedding in a more timely manner.
We have complaints of residents who simply press the buzzer non-stop and not get any response to come and take care of their needs, get them to the bathroom, or to provide clean up. A friend or family member can look for these signs and notice the quality of the care. Are the sheets clean? Talk to your loved ones about what’s been going on. If they can’t communicate with you, look for the signs that are unspoken. Check for signs of abuse, check for bruising, check for bed sores, especially if a person has been previously interactive with you and is now despondent.
Oftentimes, communication skills may wane in their older years which means that our investigate skills or abjuration skills need to be that much more acute.