New Client Files

Once contacting our firm, who is going to work on your file? Our Buffalo lawyer explains how new client files are handled in our office.

New clients often ask me, “Now that we’ve signed up with you, who is going to work on my file?” I can tell them that we have a staff that’s dedicated to working on their file from start to finish, and we try to have different people help who focus on specific areas at my firm. We have paralegals who handle the intake exclusively, who order those initial records, get the file open, get the statute entered in the book, make sure that we have all time requirements met, any initial records ordered, proper defendants put on notice, the insurance company put on notice, and also to get feedback from those insurance companies if they have special benefits like a medical payment provision, for example.

There are paralegals and legal assistants and secretaries who will order records as you treat. You will get phone calls from us on a periodic basis to ask how you’re doing, who you’re treating with, and if there’s anything new with your condition. We then use the authorizations that were signed during the initial intake meeting to get those records in. We have attorneys who work with us on your file. They may do projects, like research projects, work with depositions with us, and make court appearances. Trial preparation is done by both legal assistants, paralegals, other attorneys help, and so your case is going to be handled by a team of people who are focused on your personal injury case and who only handle personal injury cases.

The Personal Injury Lawyers at Andrews, Bernstein & Maranto, PLLC fight for the rights of persons who are injured or disabled. We approach each case on an individual basis and personally assist each client with their unique needs. We are involved in every step of the legal process, and ensure that each case receives the time and effort necessary for success. 

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